FAQ:
My computer is running Windows 11 and I can't connect with the rdp shortcut provided in files.zip:
Yes, we know, and it is regarding to a recent update affecting Windows 11, please download files.zip again and run the .reg file
Can I connect via wireless at home:
Yes - BUT please note that a connection through a network cable is more stable and gives less latency
How do I change username in step 3
Click on More options. Click on Use different user.
How do I swap between FL desktop and my PC desktop:
At the top center of the screen there is a connection bar. Minimize it to switch to your own PC desktop.
My connection bar is gone how do i minimize:
Move your mouse to the top center of the screen and the connection bar will show again.
My username for windows in step 3 is not accepted:
When you log on from a VPN connection you have to use @fl.dk after your username. eg. username@fl.dk
Can I print on my home printer from Navision:
No. Please use the "Mail2UserID" and open the PDF file on your home computer to print.
I have 2 screens connected, Can I use 1 for FL and 1 for my own desktop:
Yes - By default the FL desktop will span across multiple screens. To disable this, right click on the shortcut and choose edit.
Under the screen folder remove the mark in "use all screens".
I lost my shortcut number 3:
Download the zip file again and extract it to your desktop.
My password has expired how do I change it?
Click Here to Change password after you have logged on VPN (Step 2)
Remember to add @fl.dk after your username. eg. username@fl.dk
My webcam stopped working?
Make sure every update for Windows is installed.
Remote support?
fjernsupport
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